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Accessing financial assistance for rent arrears

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If your client is behind on paying their rent, they may be able to access funding to put towards any unpaid rent and help them stay housed.

It is difficult to secure funding for rent owing in public and community housing because the rent is generally calculated at a percentage of household income.

Overview of financial assistance options:

  • The local housing access point/ Private Rental Assistance Program (PRAP) 

    2 weeks rent in arrears or 2 weeks rent in advance once every 12 months. 

    Eligibility criteria:

    • Rent is less than 55% of client income; and 
    • Financially disadvantaged or victim/ survivor of family violence; and 
    • Available for private rental only. 

     

    To apply, contact client’s local housing access point on 1800 825 955.

    Some Housing Access Points have an online application process, for example Launch Housing.

  • Womens’ Housing Limited/ Private Rental Assistance Program (PRAP)

    2 weeks rent in arrears or 2 weeks rent in advance once every 12 months. 

    Eligibility criteria:

    • A woman living in a private rental, who is at least 14 days behind in her rent; or 
    • A woman living in a private rooming house, who is at least 7 days behind in her rent; and  
    • Rent is less than 55% of client income. 

     

    To apply, contact Womens housing on (03) 9412 6868 or reception@womenshousing.com.au.

    Decisions are made every Monday afternoon, so it is important to call Monday morning.  There may be flexibility if the matter is urgent, or your client is at risk of homelessness.

  • Family Violence Flexible Support Program 

    Financial support to set up or sustain a private rental tenancy.

    Eligibility criteria:

    It is best to confirm with the family violence support worker involved with your client on how to apply.

  • Queen’s Fund 

    Up to $350 per year for rent or other needs. 

    Eligibility criteria:

    • Single women and their children living in Victoria, who are in crisis, distress or emergency situations. 

     

    To apply, you need to be a social worker or similarly qualified person to apply on behalf of a client.

    You can submit an online application via the the Queen’s fund website.
    It is available on the third Monday of the month (the second Monday in December).

  • Good Shepherd No Interest Loans

    Up to $3000 no interest loan. Given this is a loan it must be paid back.  

    Eligibility criteria:

    • Earn less than $70,000 (before tax) per annum for a single person or $100,000 if you have a partner or children; or 
    • Have experienced family violence in the last 10 years; or 
    • Have a health care card/ pension card; and 
    • Show you can repay the loan.  

     

    To apply, find a community service provider; or call Good Shepherd’s No Interest Loan team. 

The local housing access point/ Private Rental Assistance Program (PRAP) 

2 weeks rent in arrears or 2 weeks rent in advance once every 12 months. 

Eligibility criteria:

  • Rent is less than 55% of client income; and 
  • Financially disadvantaged or victim/ survivor of family violence; and 
  • Available for private rental only. 

 

To apply, contact client’s local housing access point on 1800 825 955.

Some Housing Access Points have an online application process, for example Launch Housing.

Womens’ Housing Limited/ Private Rental Assistance Program (PRAP)

2 weeks rent in arrears or 2 weeks rent in advance once every 12 months. 

Eligibility criteria:

  • A woman living in a private rental, who is at least 14 days behind in her rent; or 
  • A woman living in a private rooming house, who is at least 7 days behind in her rent; and  
  • Rent is less than 55% of client income. 

 

To apply, contact Womens housing on (03) 9412 6868 or reception@womenshousing.com.au.

Decisions are made every Monday afternoon, so it is important to call Monday morning.  There may be flexibility if the matter is urgent, or your client is at risk of homelessness.

Family Violence Flexible Support Program 

Financial support to set up or sustain a private rental tenancy.

Eligibility criteria:

It is best to confirm with the family violence support worker involved with your client on how to apply.

Queen’s Fund 

Up to $350 per year for rent or other needs. 

Eligibility criteria:

  • Single women and their children living in Victoria, who are in crisis, distress or emergency situations. 

 

To apply, you need to be a social worker or similarly qualified person to apply on behalf of a client.

You can submit an online application via the the Queen’s fund website.
It is available on the third Monday of the month (the second Monday in December).

Good Shepherd No Interest Loans

Up to $3000 no interest loan. Given this is a loan it must be paid back.  

Eligibility criteria:

  • Earn less than $70,000 (before tax) per annum for a single person or $100,000 if you have a partner or children; or 
  • Have experienced family violence in the last 10 years; or 
  • Have a health care card/ pension card; and 
  • Show you can repay the loan.  

 

To apply, find a community service provider; or call Good Shepherd’s No Interest Loan team. 

 

The content on the Workers’ Resource Hub is legal information for general guidance and not legal advice. The content on this webpage was last updated in August 2023. See full disclaimer and copyright notice.

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